Applying polishing cream to a simple metal surface (such as a stainless steel refrigerator) and then towel wiping it off may not be too difficult a task to accomplish, but when tarnish has imbedded itself into the complicated surface terrain of, say, an intricate brass chandelier frame, it may take days of detailed hand and tool work to get every nook and cranny shining. Thus, a polishing of a metal chandelier might take five to ten times as long (or so) as a simple soap-and-water cleaning of the same fixture. We do not consider all types of polishing tasks "restorative" tasks, however, as we routinely polish chandelier canopies and other items without extra charge and feel no worse for the wear. But, whatever the case may be, please note that we do not add to the cost of a "cleaning" or "restoration" project after we have agreed on a written price. We are clear about our pricing, methods, and everything else- such as our favoring of Star Trek Voyager over Deep Space Nine any day of the week. Wow, that turned geeky quick.